3 Awesome Things About Convergys Youniverse That Y...

3 Awesome Things About Convergys Youniverse That You Probably Didn’t Know About

Convergys Youniverse in Cebu with Alden Richards

Just a while ago, I attended the Convergys Youniverse with my fellow blogger friends from the Cebu Blogging Community. I kept giggling inside, knowing that most of them are male. The female CBC attendees were seriously outnumbered; the ratio was 9:3. Kuya Herbert Kikoy of Drift Stories even made a special hashtag for all the CBC male attendees; #BaeBoys!

Convergys just made a huge announcement about their Youniverse and the spotlight is on Cebu! So, what are the things you may not know about it? I’ll share it with you!

Convergys Youniverse is the country’s largest private employer.

They have 34 sites in the Philippines and they employ around 63,000 people! In Cebu alone, they have 8 sites and 13,000 dedicated employees. As part of their corporate social responsibility, they actively contribute to the community through their causes, Convergys Connects for Education and Give A Bag of Hope.


  • ICT-BPO Hall of Fame Awardee
  • Fortune Most Admired company for 9 consecutive years
  • 2010 BPO Company of the Year
  • PEZA Hall of Fame awardee


“Our extraordinary growth in Cebu over the last 12 years is due to our talented and dedicated employees who deliver excellent service for our clients’ customers. Cebu is a critical part of the Philippine operations, and we remain committed to continuing this growth and being an active partner in building our communities,” shared Ivic Mueco, Convergys President for Asia-Pacific.

Convergys Youniverse in Cebu with Alden Richards

Photo courtesy of Mohdified

Convergys Youniverse will be hiring 2,400 additional employees in Cebu.

If you are looking for a job in a contact center company, this is great news! When I was working as a contact center agent back in 2006, I already knew that Convergys had the highest basic pay in Cebu so becoming part of their Youniverse is actually a great idea.

“We are grateful for what we have achieved through the people of Cebu. We want to continue giving them the best opportunities by joining Convergys and growing in their careers; supporting global, top brands of every industry we support,” enthused Jojo Reyes, Vice President of Operations for Convergys Group.

Alden Richards is the Convergys Youniverse brand ambassador.

We are very familiar with Alden Richards’ rise to fame, but his way to the top was not an easy one. It was achieved through a lot of perseverance, determination, and hard work. That’s why Convergys decided to make him their brand ambassador. He is the embodiment of the perfect employee that they need for their Youniverse.

The festivities in the Ayala Terraces was filled with fun an excitement; fun booths, live band (Up Dharma Down was there — wooot wooot), career opportunities.

Check out the frenzy at The Ayala Terraces!


Do you want to apply, be hired, or contact Convergys? Here are their details:


Their recruitment offices are open for applications on weekdays from 9 AM to 6 PM.

  • Ground Floor, The Link, Cebu IT Park, Apas Lahug, Cebu City
  • 2nd Floor, J Centre Mall, AS Fortuna Street, Mandaue City


What do you need to bring upon application?

  • Resume
  • Ballpen
  • Valid ID
  • SSS & NBI Clearance


Join the online conversation by using the hashtags #ConvergysPH and #CVGYouniverse. By the way, which Convergys Youniverse fact did you find the most interesting?

Social Media Manager, Blogger, Article Writer, Digital Nomad, Traveler, Foodie, Registered Nurse, Scuba Diving/Free Diving Enthusiast, Cebu Blogging Community Lead


  1. Good Food Trips

    19 October

    Wow lucky you! You got to meet Alden 🙂 How was he like in person? 🙂

    • Channel Marie
      Channel Marie

      19 October

      I actually did not pay much attention to him because I was holding an iPad and a smart phone while doing FB live on both devices. But to describe him, he is guapo, maputi, has good posture, mabait, has smooth skin, magalang, and accommodating sa mga requests. Fan ka ni Alden diay Trixie? Hope you can meet him someday. 🙂

  2. Yan

    21 October

    Convergy’s is definitely one of the longest standing contact centers in the Philippines. I’ve heard a lot of companies come and go, even renamed, but Convergy’s presence is rock solid. Great to hear they’re looking into hiring more employees tat Cebu!

    • Channel Marie
      Channel Marie

      29 October

      Yes! When I was still working in the call center, Convergys was already there. They even bought the call center company I used to work with! Isn’t that awesome? 🙂

  3. I am always amazed how Convergys always seems to get the biggest stars to act as their ambassador. I guess their foreign investors won’t be backing from the PH anytime soon. Hehehe.

  4. Dominic

    23 October

    So far, Convergys is one of the famous call centers I’ve always heard ever since. A lot of my friends have worked in Convergys and only a few of them worked at Sykes or Teletech . I actually saw Alden Richardson’s ads for convergys so I thought Convergys was really trying to be aggressive with their marketing. It was a really good decision to choose him as the brand ambassador. A lot of millennials will see Convergys as someone who is really up with the times and class A because of how much they are willing to spend for their brand.

  5. Christy Ocariza

    24 October

    Aldeeeeeeeeeen!! OMG! I envy you Shanks! I think he’s more handsome in person. Good job to Convergys for bringing Alden in Cebu and for hiring more people in their time.

  6. Marica Pidor

    24 October

    Yayyy! Alden Richards. Ariba aribaa! I really like the way he talks. Haha 🙂

    • Channel Marie
      Channel Marie

      29 October

      He’s very “maginoo” too Marica! Buti ka pa na-greet ka niya! Hahahaha!

  7. Cheryl F

    24 October

    I’m no fan of Alden, but congrats to him. I have actually seen his Convergys ads mostly on taxis. Lol. That’s cool for the company to add employees. I have so many friends working there and it’s great to know that Convergys is becoming more awesome.

    • Channel Marie
      Channel Marie

      29 October

      I’m not a big fan too but he seems to be a great endorser for Convergys. 🙂

  8. Thadz

    26 October

    Convergys going strong is testament to a booming BPO industry in the Philippines. Hope it stays that way for a long time.

    • Channel Marie
      Channel Marie

      29 October

      I do believe they’ll be here for a very long time! 🙂

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